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CX Experts
White Paper

2020 Insights and Predictions in Customer Engagement

By Airship
CX
Marketing
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Voice Search
White Paper

How Voice Search Changes Everything - Is your brand voice-ready?

By Yext
Marketing
CX
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Content Management
White Paper

Thinking About Content - AI and ML in Content Management

By censhare
Marketing
CX
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Sun hat, sunglasses, and palm leaf - evoking holidays
White Paper

Referral Success for Travel Brands

By Mention Me
Marketing
CX
Commerce
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Referrals
White Paper

How to Run a Successful Refer-a-Friend Programme

By Mention Me
Marketing
CX
Commerce
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Magnifying glass being held in the air, symbolising looking into the future
White Paper

2020 Customer Experience Predictions

By Feefo
CX
Marketing
Commerce
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Newspapers
White Paper

The Global State of PR 2020

By Talkwalker
Marketing
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Yext Forbes Insight Paper front cover, thumbnail
White Paper

The Future Of Online Search

By Yext
Marketing
CX
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White Paper

Gartner Magic Quadrant for Digital Experience Platforms, January 2020

By Acquia
Marketing
CX
Commerce
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Switching CRM
White Paper

6 Steps to Switching CRM

By Workbooks.com
Marketing
CX
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Banana skin
White Paper

How to Handle Negative Reviews

By Feefo
CX
Marketing
Commerce
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Representation of a persons head being put together in the style of a jigsaw
White Paper

Guide to the Psychology of Referral

By Mention Me
Marketing
CX
Commerce
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Featured webinars

Graphic illustration, two people appearing to construct a digital page, placing elements, such as video and text

The State of Content Experiences: Trends, Technology and Tactics

TikTok Shop Explained - The Future of Social Commerce with TikTok and Yotpo

TikTok Shop Explained - The Future of Social Commerce with TikTok and Yotpo

Blurred, fast-moving people, walking outside

The Secret Sauce to Finding Perfect Participants: Strategies for Recruiting Hard-to-Reach Audiences

Man in a retail store, looking carefully at a sneaker

How Leading Brands Use Insights to Win Market Share

The State of the Market Research Industry with Isaac Rogers

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Latest downloads

Personalization Inspiration: One Year with Movable Ink

Movable Ink

The Future of Marketing is Autonomous

Movable Ink

How to Write a Creative Brief: The 8 Essentials

Canto

10 Essential Books and Podcasts for CX Leaders

Zendesk

Never Miss a Consumer Trend: 6 Steps to Understand What Your Audience Really Wants

Similarweb
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AdWords
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