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10 Key Strategies to Deliver Optimal Customer Experience
By Dave Chaffey - Smart Insights, Martin Smith - Adobe, Noelle McElhatton - Bizibl
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The 8 Second Era: Connect with Distracted Consumers
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How to achieve a truly individual customer experience: Hear how American Express are delivering personalised content to their customers around the globe
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Moving Beyond Social Listening: Using Social Intelligence to Power Data-Driven Decisions
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Recipe for Success: How Pizza Hut use customer behaviour to create a unique online experience
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Social ROI: Measuring the Value of Social to your Business
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The Virtual Presenter's Handbook
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Connect & Engage: Omni-Channel CXM in 2013
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The Six Essentials Of Ratings And Reviews
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The New Social Purchase Journey: A Guide For Manufacturers And Dealers
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Social Content and SEO: How Online Businesses Can Build Traffic and Conversions with User Generated Content
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Big Data Evolution
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