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Young woman, with laptop and phone, in nicely lit environment, apparently making a video
Article

Why You Need Different Video Tactics for Gen Z

By Merkle

Categories

Marketing
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‘Try Me Free’
Article

‘Try Me Free’ at your peril: Are Free Trial marketing tactics a thing of the past?

By PromoVeritas

Categories

Commerce
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Illustration of a customer service agent, wearing a headset, sat in a call centre, in front of a laptop
Article

The Customer Service KPIs You Should be Measuring

By Gnatta

Categories

CX
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Google Discovery Ads
Article

Google Discovery Ads Explained

By Merkle

Categories

Commerce
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A Strategy of Intelligent Experiences to Drive Long-Term Success and Growth
Article

A Strategy of Intelligent Experiences to Drive Long-Term Success and Growth

By Merkle

Categories

CX
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Omnichannel vs Multichannel eCommerce - What’s the Difference?
Article

Omnichannel vs Multichannel eCommerce - What’s the Difference?

By Gnatta

Categories

Commerce
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Reduce eCommerce Return Rates
Article

Reduce eCommerce Return Rates - 6 Ways

By Gnatta

Categories

Commerce
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Create a Customer Journey Map: A Step-by-Step Guide
Article

Create a Customer Journey Map: A Step-by-Step Guide

By Gnatta

Categories

Marketing
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Scaling Social Media Intelligence: Global Organisation Design
Blog

Scaling Social Media Intelligence: Global Organisation Design

By Convosphere
CX
Marketing
Commerce
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6Things You Can Do to Optimise your eCommerce Site Search Today
Article

6 Things You Can Do to Optimise your eCommerce Site Search Today

By Klevu

Categories

Commerce
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5 Ways to Increase your ROI with Email Signature Marketing
Article

5 Ways to Increase your ROI with Email Signature Marketing

By Exclaimer

Categories

Marketing
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Man, with glasses holding his hand to his ear, listening - with a collection of abstract social media icons
Article

Social Listening: What It Is, Why It Matters, and How It Can Uncover Key Consumer Insights

By Convosphere

Categories

Marketing
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