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Louise Smith, Event Manager
Article

IRX Findings: Improving the User Experience is the Priority for Most eCommerce Businesses this Autumn

By Louise Smith - Digital Customer Expo

Categories

Commerce
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Multiple people, blurred, to give the impression of movement and speed - in an office.
White Paper

Commerce + Content: The Benefits of Cross-Functional Collaboration

By Magnolia
Marketing
Commerce
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Illustration of office worker, looking flustered, juggling documents
Article

How to Manage Crisis Comms - Planning, Training and Customer Service

By Gnatta

Categories

CX
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Young woman, with laptop and phone, in nicely lit environment, apparently making a video
Article

Why You Need Different Video Tactics for Gen Z

By Merkle

Categories

Marketing
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5 Key Personalisation Blueprints
White Paper

5 Key Personalisation Blueprints

By Magnolia
Marketing
CX
Commerce
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‘Try Me Free’
Article

‘Try Me Free’ at your peril: Are Free Trial marketing tactics a thing of the past?

By PromoVeritas

Categories

Commerce
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Illustrations of a mobile phone with a magnet, attracting potential customers, who are forthcoming with their personal data
Webinar
On Demand

Fuel Campaigns with Consented Earned Data - Ahead of a Cookieless World

By Kenta Barrett - OneTrust, Morag Cuddeford-Jones - Bizibl
Marketing
CX
Commerce
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Illustration of a customer service agent, wearing a headset, sat in a call centre, in front of a laptop
Article

The Customer Service KPIs You Should be Measuring

By Gnatta

Categories

CX
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Google Discovery Ads
Article

Google Discovery Ads Explained

By Merkle

Categories

Commerce
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Illustration of content creators at work, including a color wheel, a desk, a computer, and some abstract logos such as cogs to represent automation and multiple channels
White Paper

Moving from Print-Centric to Cross-Channel Content Publishing

By WoodWing
Marketing
CX
Commerce
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Illustration of many interlocking cogs
White Paper

Marketing Automation Strategy Guide

By Act-On
Marketing
CX
Commerce
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A Strategy of Intelligent Experiences to Drive Long-Term Success and Growth
Article

A Strategy of Intelligent Experiences to Drive Long-Term Success and Growth

By Merkle

Categories

CX
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