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Simplifying Customer Journey With SPAs: Why Do You Need It And Ways To Do It
Article

Simplifying Customer Journey With SPAs: Why You Need Them, and Ways To Start

By Magnolia

Categories

CX
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The 7 Business Email Mistakes to Avoid at Work
Article

The 7 Business Email Mistakes to Avoid at Work

By Exclaimer

Categories

Marketing
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Applying B2C Customer Experience to B2B
Article

Applying B2C Customer Experience to B2B

By Klevu

Categories

Commerce
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Why Connected Experiences are the Future of Commerce
Article

Why Connected Experiences are the Future of Commerce

By Merkle

Categories

Commerce
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White Paper

Do You Really Know Your Customers?

By Act-On
Commerce
CX
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Louise Smith, Event Manager
Article

IRX Findings: Improving the User Experience is the Priority for Most eCommerce Businesses this Autumn

By Louise Smith - Digital Customer Expo

Categories

Commerce
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Email Signature Branding - The Top 10  Dos & Don'ts
Article

Email Signature Branding - The Top 10 Dos & Don'ts

By Exclaimer

Categories

Marketing
Read
Two business people, in a highrise office, with city view, seated together at a table, with business paraphernalia and coffee, laughing
Article

Marketing & Sales Need to Be Friends - Here’s How

By Corpdata

Categories

Marketing
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14 Follow-Up Email Templates - and Mistakes to Avoid
Article

14 Follow-Up Email Templates - and Mistakes to Avoid

By Exclaimer

Categories

Marketing
Read
Illustration of office worker, looking flustered, juggling documents
Article

How to Manage Crisis Comms - Planning, Training and Customer Service

By Gnatta

Categories

CX
Read
Illustration of an arm pulling a graduated lever, from good to bad, with small people dotted around variously, jumping for joy
White Paper

Create a Lead Scoring Program in 5 Steps

By Act-On
Marketing
CX
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5 Key Personalisation Blueprints
White Paper

5 Key Personalisation Blueprints

By Magnolia
Marketing
CX
Commerce
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