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White Paper

Financial Services and the Emerging Digital Consumer

By Microsoft Advertising
Marketing
CX
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Customer journey
White Paper

The Customer Experience Lifecycle

By Microsoft Advertising
Marketing
CX
Commerce
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White Paper

Differentiating Your Brand with EQ (Emotional Quotient)

By Microsoft Advertising
Marketing
CX
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How to Convince Your CMO to go Headless

By Sitecore
Marketing
CX
Commerce
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[Infographic] The Travel Marketer's Guide To Customer Booking Habits

By RedEye
Marketing
CX
Commerce
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The Power of Single Source Publishing

By censhare
Marketing
CX
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Bullseye
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Personalization: Good Practice, Bad Habits, and the Effect on Customer Experience

By censhare
CX
Marketing
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Smart speaker
White Paper

Future of Marketing: The Era of Digital Assistants

By Microsoft Advertising
Marketing
CX
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Happy people shopping online, with mobile devices and credit cards
White Paper

Experience Commerce: A Guide to Winning Customer Hearts and Minds

By Sitecore
Commerce
CX
Marketing
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Happy couple shopping in-store, examining product, with phone
White Paper

Retail Transformed: Delivering the Experience Customers Crave

By Sitecore
Marketing
CX
Commerce
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People having a positive mobile experience
White Paper

Commerce: It’s always personal

By Sitecore
Marketing
CX
Commerce
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Happy woman looking at phone
White Paper

Professional Messenger Communication

By MessengerPeople
Marketing
CX
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