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2022 CX Imperatives - Front cover thumbnail
White Paper

2022 CX Imperatives: Shaping Customer Relationships in the New Age of Experience

By Merkle
CX
Marketing
Commerce
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White Paper

Maturity assessment: The road to customer centricity

By Merkle
CX
Marketing
Commerce
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White Paper

How to Get Knowledge to Front Line Touchpoints and Revolutionise CX

By eGain
CX
Marketing
Commerce
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Article

Why Audience Profiling is Important

By Apteco

Categories

Marketing
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Customer Data Platforms
White Paper

The Growing Role of Customer Data Platforms

By Upland BlueVenn
CX
Marketing
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Voice of the Customer
White Paper

What Voice of the Customer (VOC) Can Do For Your Brand

By Talkwalker
Marketing
CX
Commerce
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Bleddyn Williams
Article

Digital Leadership Lessons from Sainsbury's Head of Digital Engineering

By Magnolia

Categories

Commerce
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Many hot air balloons, heading upwards
White Paper

Unlocking the Full Value of Customer Journey Analytics

By Apteco
CX
Marketing
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Article

Welcome to iOS 15: 3 Quick and Actionable Tips for Email Marketers

By Mapp

Categories

Marketing
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Webinar
On Demand

Why Brand Trust is Critical - and How to Create It

By James Lawson - Bizibl, Stefano Loi - OneTrust
Marketing
CX
Commerce
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Article

The Best Social Media Campaigns 2021

By Talkwalker

Categories

Marketing
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Customer Connections
White Paper

Automating Meaningful Customer Connections

By RedEye
Commerce
CX
Marketing
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