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Welcome to Bizibl CX - the definitive source of content for the modern customer experience professional. Improve your skills and keep up-to-date with blogs, articles, downloads, and video spread across key CX sectors, including technology, insight and measurement, contact centres, social, CX strategy, and much more - all to help you deliver top quality customer experiences, and drive growth in your organisation.
Loyalists; How to Spot Your Most Valuable Customers
Webinar
New
On Demand

Loyalists: How to Spot Your Most Valuable Customers

By Yotpo
Commerce
CX
Marketing
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The Loyalist Playbook: 60+ Winning Engagement Strategies
White Paper
New

The Loyalist Playbook: 60+ Winning Engagement Strategies

By Yotpo
Marketing
Commerce
CX
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Amazon Prime Day October 2024: Performance Review
White Paper
New

Amazon Prime Day October 2024: Performance Review

By Similarweb
Marketing
Commerce
CX
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The Ultimate Guide to Discount Pricing Strategies that Win and Retain Customers
Article
New

The Ultimate Guide to Discount Pricing Strategies that Win and Retain Customers

By Klaviyo

Categories

Marketing
Read
Why Email Marketers Need Templatization
White Paper
New

Payments Industry - Year in Review 2024

By Similarweb
Marketing
CX
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Rory Sutherland
Article
New

EE & BT's Christian Thrane is bringing home the bacon since the merger and rebrand

By ALF Insight

Categories

Marketing
Read
Using Vision to Revolutionise Consumer Insights
Article

Using Vision to Revolutionise Consumer Insights

By Dr. Hannah Roberts - Vision One Research

Categories

Marketing
Read
Mobile personalisation
White Paper

The Ultimate Mobile Personalisation Guide

By Movable Ink
Marketing
Commerce
CX
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The Marketing Shift That's Creating Industry Giants: Experiences vs. Campaigns!
Article

The Marketing Shift That's Creating Industry Giants: Experiences vs. Campaigns!

By Tap CXM

Categories

CX
Read
8 Key Email Metrics to Measure and Optimise in 2024
Article

8 Key Email Metrics to Measure and Optimise in 2024

By Klaviyo

Categories

Marketing
Read
Article

Why 2nd Party Data Offers Stand-Out ROI

By Corpdata

Categories

Marketing
Read
White Paper

The 2024 Benchmark Report - Email & SMS

By Klaviyo
Commerce
CX
Marketing
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Tags

Advertising
Analytics
Analytics Suite
Android
App Development & Maintenance
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Attribution
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B2B
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