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Video
Why is Customer Experience Important?
By Darren Ward - UserReplay
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White Paper
Infographic: 3 Reasons Brands are Failing to Optimise the Customer Experience
By SDL
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CX
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Blog
Create a Unified Digital Experience
By James Donato - Episerver
CX
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Commerce
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Customer Experience Management: What you Need to Know
By Confirmit
Marketing
CX
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White Paper
Using Text Analytics to Improve the Customer Experience Programmes
By Confirmit
CX
Marketing
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Blog
Digital customer experience predictions for 2016
By UserReplay
Marketing
CX
Commerce
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The ROI of Online Customer Experience Management
By UserReplay
CX
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The Online Customer Experience
By UserReplay
Marketing
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Forrester Report: How To Develop Your Digital Customer Experience Strategy
By SDL
Marketing
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The Executive's CXM Strategy Guide
By SDL
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Is Your CMS Ready for CXM? 7 Recommendations
By SDL
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Social Media and the Customer Experience
By SDL
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