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White Paper

Financial Services and the Emerging Digital Consumer

By Microsoft Advertising
Marketing
CX
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Customer journey
White Paper

The Customer Experience Lifecycle

By Microsoft Advertising
Marketing
CX
Commerce
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White Paper

Differentiating Your Brand with EQ (Emotional Quotient)

By Microsoft Advertising
Marketing
CX
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Article

Words are only half the story: Why content experience matters

By Rakuten Aquafadas

Categories

Marketing
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An axe chopping wood
White Paper

How to Convince Your CMO to go Headless

By Sitecore
Marketing
CX
Commerce
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White Paper

[Infographic] The Travel Marketer's Guide To Customer Booking Habits

By RedEye
Marketing
CX
Commerce
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Video

A Project for Reducing Churn

By Peter Barker - Rufus Leonard, Sitecore
Play
Linked devices, documents, and cloud concept
Webinar
On Demand

Streamlining Multi-Channel Content Delivery

By Jean-Paul Bouteloup - PwC, Morag Cuddeford-Jones - Bizibl, Stéphane Dayras - Rakuten Aquafadas
Marketing
Technology
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White Paper

The Power of Single Source Publishing

By censhare
Marketing
CX
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Bullseye
White Paper

Personalization: Good Practice, Bad Habits, and the Effect on Customer Experience

By censhare
CX
Marketing
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Article

How Chatbots Can Be Successful for Customer Service

By MessengerPeople

Categories

CX
Read
Globe with world map
Article

Localisation, Language, and Loyalty - The 3 Keys to Customer Experience

By Paul Fennemore - Sitecore

Categories

CX
Read

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