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White Paper

Do You Really Know Your Customers?

By Act-On
Commerce
CX
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Louise Smith, Event Manager
Article

IRX Findings: Improving the User Experience is the Priority for Most eCommerce Businesses this Autumn

By Louise Smith - Digital Customer Expo

Categories

Commerce
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Email Signature Branding - The Top 10 Dos & Don'ts
Article

Email Signature Branding - The Top 10 Dos & Don'ts

By Exclaimer

Categories

Marketing
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Two business people, in a highrise office, with city view, seated together at a table, with business paraphernalia and coffee, laughing
Article

Marketing & Sales Need to Be Friends - Here’s How

By Corpdata

Categories

Marketing
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14 Follow-Up Email Templates - and Mistakes to Avoid
Article

14 Follow-Up Email Templates - and Mistakes to Avoid

By Exclaimer

Categories

Marketing
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Illustration of office worker, looking flustered, juggling documents
Article

How to Manage Crisis Comms - Planning, Training and Customer Service

By Gnatta

Categories

CX
Read
Illustration of an arm pulling a graduated lever, from good to bad, with small people dotted around variously, jumping for joy
White Paper

Create a Lead Scoring Program in 5 Steps

By Act-On
Marketing
CX
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5 Key Personalisation Blueprints
White Paper

5 Key Personalisation Blueprints

By Magnolia
Marketing
CX
Commerce
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‘Try Me Free’
Article

‘Try Me Free’ at your peril: Are Free Trial marketing tactics a thing of the past?

By PromoVeritas

Categories

Commerce
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Illustrations of a mobile phone with a magnet, attracting potential customers, who are forthcoming with their personal data
Webinar
On Demand

Fuel Campaigns with Consented Earned Data - Ahead of a Cookieless World

By Kenta Barrett - OneTrust, Morag Cuddeford-Jones - Bizibl
Marketing
CX
Commerce
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Illustration of a customer service agent, wearing a headset, sat in a call centre, in front of a laptop
Article

The Customer Service KPIs You Should be Measuring

By Gnatta

Categories

CX
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Person, sat at laptop, conducting video call, with multiple participants on-screen
Article

[Infographic] How Remote Working Has Changed Email Usage

By Exclaimer

Categories

Marketing
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