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14 Follow-Up Email Templates - and Mistakes to Avoid
Article

14 Follow-Up Email Templates - and Mistakes to Avoid

By Exclaimer

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Marketing
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Illustration of office worker, looking flustered, juggling documents
Article

How to Manage Crisis Comms - Planning, Training and Customer Service

By Gnatta

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CX
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Illustration of an arm pulling a graduated lever, from good to bad, with small people dotted around variously, jumping for joy
White Paper

Create a Lead Scoring Program in 5 Steps

By Act-On
Marketing
CX
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5 Key Personalisation Blueprints
White Paper

5 Key Personalisation Blueprints

By Magnolia
Marketing
CX
Commerce
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‘Try Me Free’
Article

‘Try Me Free’ at your peril: Are Free Trial marketing tactics a thing of the past?

By PromoVeritas

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Commerce
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Illustrations of a mobile phone with a magnet, attracting potential customers, who are forthcoming with their personal data
Webinar
On Demand

Fuel Campaigns with Consented Earned Data - Ahead of a Cookieless World

By Kenta Barrett - OneTrust, Morag Cuddeford-Jones - Bizibl
Marketing
CX
Commerce
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Illustration of a customer service agent, wearing a headset, sat in a call centre, in front of a laptop
Article

The Customer Service KPIs You Should be Measuring

By Gnatta

Categories

CX
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Person, sat at laptop, conducting video call, with multiple participants on-screen
Article

[Infographic] How Remote Working Has Changed Email Usage

By Exclaimer

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Marketing
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Illustration of content creators at work, including a color wheel, a desk, a computer, and some abstract logos such as cogs to represent automation and multiple channels
White Paper

Moving from Print-Centric to Cross-Channel Content Publishing

By WoodWing
Marketing
CX
Commerce
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Illustration of many interlocking cogs
White Paper

Marketing Automation Strategy Guide

By Act-On
Marketing
CX
Commerce
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A Strategy of Intelligent Experiences to Drive Long-Term Success and Growth
Article

A Strategy of Intelligent Experiences to Drive Long-Term Success and Growth

By Merkle

Categories

CX
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How to Use Gender Pronouns in Email Signatures
Article

How to Use Gender Pronouns in Email Signatures

By Exclaimer

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Marketing
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