CXM

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AI-Content
Webinar
On Demand

Using AI to Supercharge your Content

By Charles Bell - Sitecore, James Lawson - Bizibl, Peter Barker - Rufus Leonard
Marketing
CX
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Customer Relationship
White Paper

Data-driven Marketing For Improved Customer Relationships

By Experian
Marketing
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Video

6 Steps for Discovering and Quantifying CX Improvement Opportunities

By Pete Lloyd - Deliveroo, UserReplay
Play
White Paper

Create Apps and Websites with Convenient, Cost-effective and User-centred Design

By NetConstruct (Part of IDHL Group)
Marketing
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White Paper

Retailers: Which consumers would you prefer?

By Alterian PLC
Marketing
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Angel and devil figures.
White Paper

Travel Dream Merchants: Which guests would you prefer?

By Alterian PLC
Marketing
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A speechmark with statistics in it, surrounded by money
Blog

Measuring the ROI of Digital Customer Experience

By John Thompson - UserReplay
Marketing
Read
3 Reasons brands are failing to optimise the customer experience front cover
White Paper

Infographic: 3 Reasons Brands are Failing to Optimise the Customer Experience

By SDL
Marketing
CX
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A Deliveroo cyclist
Webinar
On Demand

Deliveroo’s Best Practices for Managing Customers’ Digital Experiences

By Darren Ward - UserReplay, James Lawson - Bizibl, Pete Lloyd - Deliveroo
Marketing
Commerce
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A bar chart growing with a dollar sign
Blog

Bad Customer Experience Isn't Just a Reputation Problem - It's a Revenue Problem

By UserReplay
Marketing
Read
A customer journey illustrated as a board game.
White Paper

Understanding Customer Journeys To Maximise Conversions

By UserReplay
Marketing
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Front cover of the paper
White Paper

The B2B customer experience: How does your business measure up?

By The Telemarketing Company
Marketing
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Tags

Analytics
Apps
Artificial Intelligence (AI)
B2B
Basket Abandonment
Big Data
Brand Positioning
CMS
Content
Content Management System (CMS)
Content Marketing
Customer Behaviour
Customer Engagement
Customer Experience
Customer Experience Analytics
Customer Experience Management
Customer Journey
Customer Relationship
Customer Retention
Customer Service
See more