×

Cookie message

We use cookies and other technologies to deliver services and enhance your experience on Bizibl. Continued use of this site constitutes acceptance of this, in line with our privacy policy and terms of use.

10 Essential Books and Podcasts for CX Leaders

White Paper
10 Essential Books and Podcasts for CX Leaders
Great CX takes the right strategies, insights, and a little inspiration. Our list of books and podcasts for CX leaders have you covered. Selected by our team of CX experts, these ten books and podcasts will provide both inspiration and actionable strategies to help you design better customer experiences, understand and apply AI technologies, and achieve new efficiencies in 2025.

Get the download

Below is an excerpt of "10 Essential Books and Podcasts for CX Leaders". To get your free download, and unlimited access to the whole of bizibl.com, simply log in or join free.

download

Want more like this?

Want more like this?

Insight delivered to your inbox

Keep up to date with our free email. Hand picked whitepapers and posts from our blog, as well as exclusive videos and webinar invitations keep our Users one step ahead.

By clicking 'SIGN UP', you agree to our Terms of Use and Privacy Policy

side image splash

By clicking 'SIGN UP', you agree to our Terms of Use and Privacy Policy

Other content you may be interested in

3 Customer Service Workers, posed in an unlikely way, wearing telephone headsets, holding oragami shapes
Article
New

No Time to Waste: 5 AI Tactics to Scale Customer Service Without Adding Headcount

By Zendesk

Categories

CX
Read
Accelerating CX in 2025: A 5-step AI Readiness Checklist
Article

Accelerating CX in 2025: A 5-step AI Readiness Checklist

By Zendesk

Categories

CX
Read
Abstract balance model
Article

What is a Customer Satisfaction (CSAT) Score + How to Measure It

By Zendesk

Categories

CX
Read
Reviews: What makes a 5-star business?
White Paper

Reviews: What makes a 5-star business?

By Trustpilot
CX
Commerce
Marketing
Login or Join Free to download.
Three hands, holding three 3d shapes - cube, extruded triangle, half sphere
Article

Accelerating CX Maturity in Europe - The Shape of Things to Come

By Zendesk

Categories

CX
Read
Cartoon Illustration - A person, sitting cross-legged, likely meditating
Article

How Organisations Make More Intelligent CX Agents with AI

By Zendesk

Categories

CX
Read
White Paper
10 Essential Books and Podcasts for CX Leaders

Want more like this?

Phone Email splash

Want more like this?

Insight delivered to your inbox

Keep up to date with our free email. Hand picked whitepapers and posts from our blog, as well as exclusive videos and webinar invitations keep our Users one step ahead.

By clicking 'SIGN UP', you agree to our Terms of Use and Privacy Policy

Metadata

Primary category:
CX
Secondary categories:
CommerceMarketing