How to Handle Negative Reviews
As your business grows, and the volume of reviews that you receive increases, it’s inevitable that you’ll be faced with negative reviews. Leave your fears behind and follow the Feefo approach, as we guide you through the best way to handle negative feedback. In this paper, we'll look at;
- Preparing a plan
- Why you should never ignore reviews
- Using feedback as a method of improvement
- How to respond to negative feedback effectively
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