In this webinar, we'll take a look at the results of a survey conducted with over 1000 marketing, PR, and consumer insight professionals. Find out how brands are currently using insights gathered from customer conversations, the data sources they're using to gather this information, and how they're incorporating their learnings into their own strategies.

Next, hear how the practitioners at business intelligence agency, Convosphere, are putting this information to work in real life scenarios, leveraging social and conversational insights for growth. Join us for this live webinar to see how you can put conversational intelligence to work in your organisation.