In this paper, we take a look at ten things that significantly contribute to the successful procurement and implementation of a Content Management System (CMS). Digital marketers and communicators face increasingly complex issues when engaging with visitors. Customers have limited time so you need to distribute your message across multiple channels and it needs to be sharp, targeted and relevant. In our experience, great people, stakeholders and requirements – along with a flexible, easy-to-use technology platform – are the ten most important considerations of a successful CMS selection.