The Customer Journey Starts With a Question

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Customer Journey

Consumer search behaviour is changing. The digital world is moving from keywords to questions and, with the rise of semantic search, voice assistants and chatbots, people now expect direct answers to those questions.

Download your copy of this eBook to discover:

  • How the customer journey has changed and why that matters for businesses
  • The difference between demographic marketing and intent marketing
  • How to build an intent model for your organisation
  • Steps you can take to make sure your brand appears in search results as the answer to your customers’ questions

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Below is an excerpt of "The Customer Journey Starts With a Question". To get your free download, and unlimited access to the whole of bizibl.com, simply log in or join free.

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