In this SoDA report, see how the pandemic, escalating social unrest and economic volatility created an uncertain operating environment – but also motivated agencies and business leaders to redesign the future of their business. This report features contributions from Red Badger, UltraSuperNew, Handsome, Deltek and MediaMonks – showcasing business ideas and thought leadership from around the globe - London to Austin to Tokyo. Authors candidly share how they’ve responded to the pandemic, their level of preparedness for disruption, and how to create a stronger business model for the future.