2023 CX Imperatives
Merkle's annual report outlines how to future-proof your organisation and scale your programs through the lens of customer experience.
The 2023 Imperatives will help you:
- Ensure CX is the glue that holds your data strategy and organisational setup together
- Create a future-proofed vision for your data, tech, and partners
- Reimagine your existing assets and resources before investing in new solutions
- Make every experience a path to commerce
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