Pitney Bowes Business Insight, a wholly?owned subsidiary of Pitney Bowes Inc., is a software & services company that enables organizations to acquire, serve and grow lifetime relationships with customers and citizens. Our proven solutions enable organizations to engage with each of their customers as individuals and to connect every customer communication ? outbound, inbound, marketing, sales or service ? into an on?going dialog where customer insight and understanding forms the basis for each and every interaction.
We help organizations enhance the lifetime value of their customer relationships through a suite of innovative and compelling capabilities that integrate data management, location intelligence, sophisticated predictive analytics, rules based decision making and cross?channel customer interaction management. Together with PBBI, organizations can achieve more valuable & long standing customer relationships built on trust, relevancy and outstanding customer experiences as well as delivering significant operational efficiencies for enhanced profitability and shareholder value.
Find out more about our Customer Analytics and Interaction Software.